Measurement Driven Insights on How Your Employees Impact Your Business

  • How engaged are your employees, what’s driving that engagement and what does engagement mean for your business?
  • What do employees think about your culture, are they aligned with management and others, and how is culture impacting your business?
  • How are your investments in human capital (recruiting, selection, training, development, etc.) making a difference in your business?
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Testimonials See All

Helped us through designing and administering a very important survey and in the process helped us better understand the “conjoint survey” concept and process. Would definitely have not been able to complete the survey successfully without their help.

A Management Consulting Firm

This is a great exercise to identify core values, standards, and qualities that you believe are important and representative to your company. It’s a great way to identify alignment, company culture, and employee engagement.

An Apparel Manufacturing Company

Critical Metrics helped us to better understand our donors and their motivation to support the Foundation. Based on the analysis of a well-developed survey, we are able to move forward with strategies to engage and communicate with our donors more effectively.

Tina Solomon
Annual Giving Director
Group Health Foundation

Critical Metrics provides a valuable resource in helping Pagliacci better understand the needs, opinions and feelings of our employees. This allows us to make more informed decisions about how to interpret employee feedback and where to direct employee engagement efforts.

Pagliacci Pizza

Critical Metrics came through and rose above many obstacles we struggled through internally to complete our first ever employee survey. The summary data and insights from comments were invaluable. David and Lauren ushered us through the entire process and really won over the management team with their credibility, directness and genuine desire to help us improve the company and culture.


Critical Metrics On Demand is an easy and cost-effective means of designing and administering surveys. It gives us the flexibility we need to meet the survey needs of clients of different sizes and in varied industries. Unlike other survey tools, Critical Metrics On Demand gives us access to great survey resources. We know that if we run into a challenge or have a question, we can contact Critical Metrics and receive expert consulting services and advice. This separates Critical Metrics from the “standard” web-based survey tools available on the market, and gives our company the best of both worlds– access to knowledgeable resources and an easy-to-use survey tool.

Moira Koch
Senior Manager
Maia Strategy Group

David and the Critical Metrics team have really helped our Chapter understand the value of gathering feedback from our members. The results from our membership surveys provide clear insight into the health of our chapter and identify how we can better serve member needs. We have also been able to use the survey to educate our members through creative questions.

As a fellow entrepreneur, David understands the challenges we face in growing our businesses and brings an innovative, efficient and value-rich approach to Critical Metrics. His recent workshop on leveraging customer feedback to build a customer-centric culture was packed with valuable and informative tips and ideas on how to grow your business by using customer feedback.

I would highly recommend using Critical Metrics to help evaluate and promote the health of your own EO chapter as well leverage information to help members grow their businesses.

Matthew Weiss
EO NY President
Entrepreneurs' Organization - New York Chapter (EO NY)

The whole Critical Metrics team were fantastic to work with. Not only are they brilliant at the work they do, they can also relate to our Team Members in the field which goes a long way with us.

From a delighted client

I have worked with Dave and the Critical Metrics team across four different companies over the last decade. They have helped us with team dynamics, coaching, culture and facilitating round table sessions. The work has always been insightful and impactful./p>

David Vida
LenderLive Network

BlackbookHR collaborates with Critical-Metrics to enhance our software solutions that enable customers to succeed with more engaged talent./p>

Chris Powell

I’ve had the pleasure of a close partnership with Critical Metrics for more than 10 years. We’ve worked on several projects together. Each time, they’ve provided me with rich insight and thorough analysis – all done within tight time frames. They are truly experts in their field.

George Creppy
Communications Executive

Latest News See All

It’s Time to Supplement Your Annual Survey and “Pulse” Your Way to Victory!

Employee Engagement The recent emphasis on employee surveys is for good reason: organizations across industries are investing in survey efforts because they understand the importance of employee engagement. Understanding how engaged employees are is an important pursuit; engaged employees are more productive, take less time off, and are more likely to stay. A common way that ...

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The New Career Development and How to Get To It

The world of work has changed over the past few decades. A traditional career trajectory, which often included long-time employment and a narrow course and hierarchy, has been increasingly replaced with career paths that veer off in many different directions. Because of this shift, career development has evolved from a rigidly defined process to an ...

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First Things First: Defining Employee Engagement

As we’re settling into 2017, it’s a good time to evaluate where your company’s at and maybe plan new directions for your company! And there’s nothing that’ll help guide your next moves as much as an employee survey. After all, you have to know where you are to know where to go next. If you’ve ...

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10 Commandments of Survey Communication

Communication and trust are critical components of a successful organization. Since employee surveys happen within an organization, that sentiment is equally true for survey efforts. Communication is key throughout the duration of an employee survey process that includes before, during, and after the actual launch of the survey. In order to help you engage the ...

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